This business process allows you to define better conditions, for example, lower prices, for the sale of certain products for particular customer groups (or individual customers).
The sales agreements are used as a template for sales contracts or sales orders that are created with reference to the sales agreement. The conditions (for example, prices) of the sales agreement are automatically copied to the follow-up document.
Process Flow

The following business process runs in SAP CRM:
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1. Create sales agreement
When you create the sales agreement you define the following parts of the agreement:
○ Business partners, for example, a customer group or business partner group hierarchy